Solid Wood Wall Mounted Cat Climbing Ladder, Modern Cat Play Furniture

Placement
Use in dry indoor environments
Avoid direct sunlight and areas with high humidity
Place on a flat, stable surface for optimal performance
Cleaning
Wipe with a soft, dry cloth or slightly damp cloth
Avoid excessive water exposure
Do not use harsh chemicals, alcohol, bleach, or ammonia-based cleaners
Usage & Longevity
Do not exceed the recommended weight limit for each size
Lift the product when moving to avoid joint stress or surface damage
Clean spills immediately to prevent moisture absorption
Over time, natural wood may develop subtle colour changes, enhancing its character

Shipping

• Free standard shipping on all products
• Optional Shipping Insurance is available at an additional cost.
• Production time may vary due to the handcrafted and custom-made nature of each item
• All products are delivered flat-packed to ensure maximum safety during transportation.
• Protective packaging is designed to minimize damage risk

Support & Quality Assurance

• Due to the handcrafted and custom nature of solid wood products, standard returns are not accepted
• If your item arrives damaged or defective, we will remake and replace it at no additional cost
• Our team is always available to assist with product inquiries, assembly guidance, or after-sales support

For complete details on production timelines, shipping methods, delivery estimates, and insurance options, please review our Shipping Policy.

We're happy to customise this piece to fit your exact needs. Whether you'd like a different size, wood type, finish, or design detail, simply reach out to our team at support@pawerah.com with your ideas and any inspiration photos. We'll work with you to create something perfectly tailored to your space and your pet. Natural wood variations make each piece unique and are celebrated as part of our design philosophy.

1. What type of wood does PAWERAH use?
All PAWERAH furniture is crafted from solid natural hardwood — not plywood, particle board, or MDF. We primarily work with suar wood, known for its rich grain patterns, natural durability, and warm tones that complement any home décor. Because every piece comes from a different section of wood, no two products look exactly alike. That natural variation is what makes your furniture truly one of a kind.

2. Is the furniture difficult to assemble or install?
Not at all. Every PAWERAH product comes with all necessary hardware and pre-drilled holes for straightforward setup. After your order ships, we also send a detailed video guide to your email so you can follow along step by step. Wall-mounted cat shelves are the quickest — usually done in about 10–15 minutes per shelf. Crates and beds take around 15–30 minutes, while cat tree towers may take 30–45 minutes depending on the model. No special skills or professional help needed — just basic household tools like a screwdriver and a drill.

3. Is the wood finish safe for my pets?
Absolutely. We use a pet-safe, hand-applied finish that protects the wood from moisture and daily wear without releasing harmful chemicals. The coating is non-toxic once fully cured and designed to withstand scratching, licking, and the general wear that comes with life alongside cats and dogs.

4. Can I request a custom size or color to match my home?
Yes — customization is one of our strengths. We can adjust dimensions, wood finish tones (natural, dark walnut, honey, espresso), and specific design details to fit your space and style. Simply message us with your requirements before placing an order, and we will work with you to create a piece that fits perfectly.

5. My product looks slightly different from the photos. Is that normal?
Yes, and that is actually the beauty of solid wood furniture. Because we use real natural hardwood, grain patterns, color tones, and edge details will vary from piece to piece. Your product will not be identical to the listing photos, but it will be equally beautiful and uniquely yours. Minor size variations of 1–2 cm may also occur due to the handcrafted process — this is completely normal and a mark of genuine craftsmanship, not a defect.